What support can help with
- App usage questions
- CareTrove Pro or CareTrove Plus access questions
- Restore purchases
- iCloud backup and restore questions
- Privacy and data questions
- Deleting or exporting local records
- Bug reports
Support URL
CareTrove Support
For CareTrove questions, app access questions, billing or purchase access issues, privacy questions, or data questions, contact CareTrove support.
Contact@caretrove.appHelpful details to include
Please include the device model, iOS version, CareTrove app version, and a short description of what happened.
Avoid sending sensitive medical details by email unless necessary or unless you are comfortable doing so.
Emergency and medical information
CareTrove support cannot help with emergencies. If there is an urgent medical or safety issue, call local emergency services or contact a qualified professional.
CareTrove is an organization tool. It does not provide medical advice, diagnosis, treatment, emergency services, or professional care instructions.